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What if a team member didn't receive their invitation?

Re-share the invite link, check spam, and verify the email.

Invite not showing up? It's almost always a quick fix. Work through these in order.


Things to check

  • Share the invite link directly. On Settings → Team, click Invite and copy the link — then send it by text or your own email. This skips email delivery entirely.

  • Check spam and junk. The invite email can land there — have your teammate search for "Fieldsity".

  • Confirm the email address. A small typo means the invite went nowhere. Check the address on their row; if it's wrong, remove them and re-invite with the correct one.

  • Look at their status.Pending Invite means the invite is still open and can be re-shared. Active means they've already joined.

Tip: The invite link is the most reliable route — you can drop it into whatever channel your team actually checks, no waiting on email.

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