Text Messaging gives your business a dedicated number for texting clients — ETAs, reminders, and updates — so fewer visits get missed and fewer "where's my tech?" calls come in.
Who can do this: Admins. Text Messaging is included with the Pro plan.
Turn it on
Open Add-ons, find Text Messaging, and switch it on. Setup includes registering a dedicated business phone number so your texts come from a consistent, recognizable line.
What you can do
Send ETAs and reminders — cut no-shows by telling clients when you're on the way.
Field fewer calls — a quick text heads off the "what time are you coming?" phone tag.
Keep it all in one place — every conversation runs through your one business number, so nothing lives on a tech's personal phone.
Tip: Pair texting with Automations so reminders and ETAs send themselves — see Set up automations.
Related: What add-ons are available?