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How clients interact with estimates on the portal

Clients approve, request changes, or decline quotes online.

When you send an estimate, your client can review and respond to it right in the portal — no phone call, no email back-and-forth.


What the client sees

Under Estimates, the client opens the quote and sees the full breakdown — line items, quantities, prices, and the total. From there they choose:

  • Approve — accept the quote as-is.

  • Approve & Pay — accept and pay the required deposit in one step, when you've set a deposit.

  • Request Changes — ask for an adjustment before approving.

  • Decline — turn it down.


What happens on your side

The estimate's status updates in Fieldsity the moment the client acts — Viewed, Approved, Changes Requested, or Rejected — so you always know where the deal stands. An approved estimate is ready to convert into a job.

Tip: Set a deposit on the estimate and clients can approve and pay it together with Approve & Pay — work starts sooner and you're paid up front.

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