Fieldsity

Fixes for common login issues including forgotten passwords and expired invitations.

I can't log in to my account. What should I do?

Steps to force a refresh and resolve sync delays.

My data isn't syncing between the app and web dashboard.

Troubleshoot declined cards, SityPay issues, and missing payment records.

A client's payment failed. What should I do?

Check date, view filters, team toggle, visit status, and timezone.

My visits aren't showing on the calendar.

Steps to resolve performance issues on iOS and Android.

The mobile app is slow or crashing.

Explains role-based and plan-based feature restrictions.

Why can't I see certain features or menu items?

Check delivery status, verify the email address, and resend.

My client says they didn't receive the estimate/invoice email.

Rob Bull

Fix common issues with login, syncing, payments, calendar, and email delivery.

Troubleshooting

Create a custom design with text, images, and links

Find answers and get help from Intercom Support and Community Experts

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